ERP & CRM Solutions
Testing, Validation & UAT for ERP/CRM
Ensure ERP/CRM implementations are functionally correct, integrated, and compliant with regulations before going live.
Purpose
Ensure ERP/CRM implementations are functionally correct, integrated, and compliant with regulations before going live.
Scope
- Define test strategy across unit, integration, regression, performance and security tests
- Describe UAT by business process owners with real data, exception handling and cross‑module scenarios
- Cover CSV (Computer System Validation) requirements where applicable, including traceability, risk‑based testing and documentation
- Align test environments with production configuration and establish release gates
Deliverables
Risk‑based test plan covering business scenarios
UAT scripts and acceptance criteria
Validation documentation and summary report